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TERMS AND CONDITIONS

GENERAL WEBSITE TERMS AND CONDITIONS

Whitnall Innovations Marketing Management Website Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE  
 

These terms tell you the rules for using our website www.simplynewcars.com (our site).
 

WHO WE ARE AND HOW TO CONTACT US  
 
www.simplynewcars.com is a site operated by Whitnall Innovations Marketing Management (we or us).
 
To contact us, please email info@simplynewcars.com.
 

BY USING OUR SITE YOU ACCEPT THESE TERMS  
 
By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
 
If you do not agree to these terms, you must not use our site.
 

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU  
 
These terms of use refer to the following additional terms, which also apply to your use of our site:
 
•    Our Privacy Policy https://www.simplynewcars.com/privacy-policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
•    Our Cookie Policy https://www.simplynewcars.com/privacy-policy, which sets out information about the cookies on our site.

WE MAY MAKE CHANGES TO THESE TERMS  
 
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

WE MAY MAKE CHANGES TO OUR SITE  
 
We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.
 

WE MAY SUSPEND OR WITHDRAW OUR SITE  

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
 

HOW YOU MAY USE MATERIAL ON OUR SITE  
 
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
 
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
 

DO NOT RELY ON INFORMATION ON THIS SITE  
 
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site.
 
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
 

WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO  
 
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
 
We have no control over the contents of those sites or resources.
 

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU  
 
Whether you are a consumer or a business user:
 
•    We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
•    We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
•    use of, or inability to use, our site; or
•    use of or reliance on any content displayed on our site.
•    In particular, we will not be liable for:
•    loss of profits, sales, business, or revenue;
•    business interruption;
•    loss of anticipated savings;
•    loss of business opportunity, goodwill or reputation; or
•    any indirect or consequential loss or damage.

WE ARE NOT RESPONSIBLE FOR VIRUSES
 
We do not guarantee that our site will be secure or free from bugs, viruses or hacking.
 
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
 

FEES

We shall invoice you for the fees and you shall pay the fees in advance of the service, unless an alternative payment method has been expressly agreed to by us in writing. The fee is exclusive of any discount. Any applicable discounts to the fees must be fully complied with in accordance with the Whitnall Innovations Marketing Management discount policy in order for you to avail yourself of such discount. Any failure by you to adhere to the agreed payment method will also result in the revocation of any applicable discount.

All payments to us under this agreement shall be made in United Arab Emirates dirhams in cleared funds to such account as we may notify to you in writing from time to time.

The fees payable by you under this agreement are inclusive of any value added tax, sales, purchase, or turnover tax as may be applicable in any relevant jurisdiction, if any. However, we reserve the right to recover separately from you any other amount in addition to the fees which is proportional to any government-imposed sales taxes, including value added tax.

TERMINATION AND SUSPENSION

We may immediately terminate this agreement and/or the provision of any service by giving written notice to you if:

(a) You fail to pay any fees by the due date and within thirty (30) days of our notice of a failure to pay;

(b) You breach any term of this agreement;

(c) We cease to have the right to provide our service or any product.

We may suspend or terminate this agreement and/or the provision of any service whenever it deems such action necessary or prudent at its sole discretion.

We shall have no liability towards you in the event of any losses suffered as a result of any suspension or termination of this agreement and/or any product/service.

If we suspend or terminates this agreement or any product/service for any reason, without prejudice to any other rights or remedies of Whitnall Innovations Marketing Management, you shall be liable to pay the fees in full up to the effective date of termination.

All rights and obligations of the parties in respect of any products/services shall cease to have effect immediately upon termination of this agreement, except for any rights or liabilities which have accrued up to the date of termination.

REFUND POLICY

We do not offer a refund for any unused portion of the products/services we provide.

In the case of a dispute we reserve the sole right to determine the value of any applicable refund. Refunds will be returned to you within thirty (30) days of a dispute resolution.

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?  
 
If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.
 
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

SIMPLY CONCIERGE TERMS AND CONDITIONS

SIMPLY CONCIERGE TERMS AND CONDITIONS

THE SERVICE, WHO WE ARE, AND HOW TO CONTACT US  
 
This agreement is for the Simply Concierge Service being provided to assist you in making a new car purchase decision (the Service) which is powered by www.simplynewcars.com – a Whitnall Innovations Marketing Management brand (We, Us, or Our).
 
To contact Us, please email info@simplynewcars.com.
 

TERMS AND CONDITIONS (TERMS)

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.  

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU  
 
These terms of use refer to the following additional terms, which also apply to your use of Our site:
 
•    Our Privacy Policy https://www.simplynewcars.com/privacy-policy, which sets out the terms on which We process any personal data We collect from you, or that you provide to Us. By using Our site, you consent to such processing and you warrant that all data provided by you is accurate.
•    Our Cookie Policy https://www.simplynewcars.com/privacy-policy, which sets out information about the cookies on Our site.
 

WE MAY MAKE CHANGES TO THESE TERMS  
 
We amend these terms from time to time. Every time you wish to use Our site, please check these terms to ensure you understand the Terms that apply at that time.
 

YOUR SIMPLY CONCIERGE SERVICE

Your Service is valid for one (1) calendar month from the purchase date. Freedom Package holders may receive a two (2) week extension if required which will run consecutively from the initial one (1) month period. If you do not purchase a car within your one (1) month Service period you may receive a 50% discount on any packages purchased within the following two (2) month period. Any packages purchased outside of this timeframe will be charged at the discount rate associated with your package type.

We are available to meet you anywhere within the Dubai City area from Jebel Ali to the Sharjah border, and within the confines of the E77 road. Unfortunately We are not able to provide the Service outside of Dubai City.

You will receive up to ten (10) recommendations for cars based on your requirements. A further ten (10) options will be provided if you change your mind about your requirements within your Service period. Any further recommendations requested thereafter will be charged at 50% of the package price.

Some dealerships do not allow their vehicles to be taken to external sites for test drive purposes. Unfortunately We are unable to offer test drives from your home or office in these cases. Test drives from your home or office may not be available during the dealership’s peak hours.

Freedom Package holders can test drive up to three (3) vehicles, one (1) time each from their home or office, where available. If you would like to test drive more vehicles this can be arranged at the dealerships for you.

You must hold the correct licence type as applicable under UAE law in order to test drive any vehicle.

You must satisfy any paperwork requirements as applicable by the various dealerships for test drive purposes.

Phone support for Freedom Package holders is provided from 8:00am to 10:00pm each day.

We have exclusive arrangements with selected dealerships where We receive a commission on the sale of any new car purchased through the Service. We pass between 30-75% of this commission onto our customers as a cash back incentive. Any vehicle with this arrangement is clearly marked in your set of recommendations as a Premium Selection vehicle with the amount of cash you will receive noted separately to the overall cost.

Your discount on future packages, and your discount for a friend can only be used one time each.

The new car delivery service for Freedom Package holders is available with most, but not all dealerships. This will be discussed with you at the time of your purchase.

The paperwork delivery service is available one (1) time during your service for any paperwork that you would otherwise be required to travel to the dealership to complete.

FEES

We shall invoice you for the fees and you shall pay the fees in advance of the Service, unless an alternative payment method has been expressly agreed to by Us in writing.

The fees payable by you under this agreement are inclusive of any value added tax, sales, purchase, or turnover tax as may be applicable in any relevant jurisdiction, if any. However, We reserve the right to recover separately from you any other amount in addition to the fees which is proportional to any government-imposed sales taxes, including value added tax.

TERMINATION AND SUSPENSION

We may immediately terminate this agreement and/or the provision of any Service by giving written notice to you if:

(a) You fail to pay any fees by the due date and within thirty (30) days of Our notice of a failure to pay;

(b) You breach any term of this agreement;

(c) We cease to have the right to provide Our Service or any product.

We may suspend or terminate this agreement and/or the provision of any Service whenever We deem such action necessary or prudent at Our sole discretion.

We shall have no liability towards you in the event of any losses suffered as a result of any suspension or termination of this agreement and/or any Service.

If We suspend or terminate this agreement or any Service for any reason, without prejudice to any other rights or remedies of Whitnall Innovations Marketing Management, you shall be liable to pay the fees in full up to the effective date of termination.

All rights and obligations of the parties in respect of any Services shall cease to have effect immediately upon termination of this agreement, except for any rights or liabilities which have accrued up to the date of termination.

REFUND POLICY

We do not offer a refund for any unused portion of the Service We provide.

We will offer a 25% refund to any customer who is declined finance which results in them being unable to purchase a vehicle.

In the case of a dispute We reserve the sole right to determine the value of any applicable refund. Refunds will be returned to you within thirty (30) days of a dispute resolution.

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?  
 
If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and We both agree that the courts of England and Wales will have exclusive jurisdiction.
 
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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